Principles of Vehicle Technology

1. To ensure Sales and Service personnel understands the fundamentals of automotive. 2. To ensure Sales and Service personnel understand technologies found in Volkswagen vehicles. 3. To ensure Sales and Service personnel know the features and how the features work in Volkswagen vehicle. 4. To ensure Sales and Service personnel can explain the basic vehicle technology to customer in customer orientated methodology. 5. Sales consultant and Service personnel can function as educator whenever necessary

1. Technology - Body • Requirements • Body Rigidity • Body Safety • Body Paintwork Structure 2. Technology -Running Gear (Chasis) • Suspension System • Independent vs non-Independent Suspension • Front and Rear Suspension • Electromechanical Power Sterring 3. Technology - Engine and Transmission • Engine Layout • Torque vs Horsepower • Engine Technologies • Transmission Types 4. Technology - Safety • Active and Passive Safety • Brake Assist, EBD, ABS, EDL and etc • Airbag