System Integration and Configuration

1. Provide ongoing support for applications to ensure they function correctly. 2. Perform routine maintenance, updates, and patches to keep applications up-to-date and secure. 3. Respond to and resolve application-related incidents promptly. Conduct root cause analysis to prevent recurrence of issues and ensure long-term solutions. 4. Monitor application performance and identify areas for improvement. Implement optimisation strategies to enhance application efficiency and user experience. 5. Manage and implement changes to applications in a controlled and systematic manner. Ensure that changes are tested and documented to minimise disruptions. 6. Liaise with software vendors to manage contracts, licenses, and service level agreements (SLAs). 7. Collaborate with stakeholders to understand business requirements and align application services accordingly.

1. Integrate various energy sources into grid, including renewable energy sources, to ensure reliable and efficient energy supply 2. Collaborate with engineers to design, monitor, set up and optimise the infrastructure for bi-directional electricity flow system 3. Assess and integrate new technologies, solutions and renewable energy sources into the existing grid to support bi-directional flow and enhance system capabilities

1. Develops strategy to maintain and update asset information databases to ensure data accuracy and reliability; overseeing system and data architecture. 2. Assist in developing and implementing asset information policies and processes to enhance operations. 3. Leverage AI and digital tools to support data quality by identifying and resolving data discrepancies. 4. Collaborate with cross-functional teams to integrate asset information with business processes and systems 5. Utilise AI tools to provide advisory for asset information systems and tools. 6. Utilise digital tools to assist in preparing and maintaining documentation related to asset information management procedures and standards. 7. Contribute to the development of reports and analyses for internal stakeholders and regulatory bodies.

1. Execute the processes to enhance operational performance by ensuring accurate and reliable asset information management. 2. Ensure the accuracy and reliability of asset data by regularly maintaining and updating databases. 3. Identify and resolve data discrepancies to uphold the quality of asset information, ensuring data integrity across systems. 4. Work closely with various teams to integrate asset information with other business processes and systems for seamless operations. 5. Offer technical assistance and troubleshoot issues related to asset information systems and tools, ensuring smooth functionality. 6. Assist in preparing and maintaining documentation related to asset information management procedures and standards. 7. Contribute to the development of reports and analyses for internal stakeholders and regulatory bodies.

1. Improve efficiency in developing and maintaining a comprehensive asset information management strategy including data governance policies to support organisational goals. 2. Leverage AI and digital tools to ensure data accuracy, integrity, and security across all asset information systems, and ensure compliance with industry regulations and standards related to asset information management. 3. Oversee the implementation and optimisation of asset information management systems and tools. 4. Collaborate with cross-functional teams to integrate asset information into operational and strategic decision-making processes. 5. Utilise AI-driven data analytics to provide insights into asset performance, maintenance needs, and lifecycle management.

1. Respond to IT support requests from end-users via phone, email, or ticketing system, ensuring prompt and courteous service. 2. Diagnose and troubleshoot basic hardware and software issues, including desktops, laptops, printers, and mobile devices. 3. Provide assistance with software installations, configurations, and updates for standard applications and operating systems. 4. Reset passwords and manage user accounts within Active Directory and other IT systems. 5. Document and track all support activities and resolutions in the IT service management system. 6. Escalate unresolved issues to Level 2 support and provide detailed information for further investigation.