Understanding ISO 41001:2018: Facility Management System

1. Alignment of its activities supporting the achievement of its organisation’s strategic objectives 2. Expected service requirements and managing risks achieving desired outcomes 3. Meeting long-term Facility services needs with short-term planning cycles

1. Overview of ISO 41001:2018 FM Management System 2. EXERCISE: Words’ Definition in ISO 41001:2018 3. Process Approach Methodology in Facility Management 4. ISO 41001:2018 FM System Structure 5. Clause 4: Context of the Organisation 6. EXERCISE: Identify FM Interested Parties, Needs and Expectations 7. Clause 5: Leadership 8. EXERCISE: FM Policy 9. Clause 6: Planning 10. Open Forum 11. Clause 6: Planning (Continue) 12. EXERCISE: Risks and Opportunities 13. Clause 7: Support 14. EXERCISE: Key FM Activities, Learning and Growth 15. Clause 8: Operation 16. EXERCISE: FM Operations Process 17. Clause 9: Performance Evaluation 18. Clause 10: Improvement 19. Integrated Management System 20. Open Forum