HOSPITALITY SECURITY MANAGEMENT

This 2 -days professional training programs has been designed to focus on the essential knowledge, skills to Manage Security Operations. The Fundamentals in Investigation- this course will be placed on skill development in Internal Investigation techniques. Manage Security Emergencies is a module that covers the knowledge and skills required to work with an emergency response team to manage various security emergency situations. Recognize Terrorist Threats - to equip the learner with the skills and knowledge to recognize and deal with various terrorist threats. Crisis Management - Functions of Crisis Management and Roles of Crisis Management Team.

1. Introduction to the Program (Pre-Course Evaluation) 2. knowledge, skills to Manage Security Operations 3. Special Powers & Legal Obligations 4. Stages of Investigation (Prevention) 5. Principles in Investigation 6. Introduction to Best Practices, Investigation Report Format 7. Identify roles and functions of emergency response team 8. Explain the purpose of the ERP (Emergencies Response Plan) 9. Manage major security emergencies (involving authorities) 10. Basic Security Knowledge & Skills to recognize and deal with various Terrorist Threats 11. Characteristics of terrorist threats 12. Scene Photography & Video Taping 13. Current trends of terrorism in both internationally and locally 14. Crisis Management & Response Team 15. Key Principles 16. Risk Assessment Plan 17. Potential Crises & Concerns 18. Final Course Evaluation