1. Manages the conduct of quality assurance tests and analyses to ensure that the product meets or exceeds specified quality standards and end-user requirements.
2. Determines quality assurance testing objectives and reviews test plans for alignment with the quality testing governance framework and standards.
3. Ensures system tests are completed, documented, and all problems are resolved before release to users.
4. Anticipates internal and/or external business challenges and/or regulatory issues, and recommends process, product, or service improvements.
5. May lead projects or project steps within a broader project or have accountability for ongoing activities or objectives.
6. Works proficiently in programming languages required by the organisation and in a team setting.
7. Is familiar with international quality standards and processes, as well as applicable test automation tools.
8. Champions high service standards in ensuring products are issue-free.
9. Methodically performs quality assurance testing, anticipates problems, and resolves emerging issues.
10. Applies knowledge from multiple disciplines to develop innovative improvement solutions.
11. Effectively communicates improvement recommendations.
