1. Provide ongoing support for applications to ensure they function correctly. 2. Perform routine maintenance, updates, and patches to keep applications up-to-date and secure. 3. Respond to and resolve application-related incidents promptly. Conduct root cause analysis to prevent recurrence of issues and ensure long-term solutions. 4. Monitor application performance and identify areas for improvement. Implement optimisation strategies to enhance application efficiency and user experience. 5. Manage and implement changes to applications in a controlled and systematic manner. Ensure that changes are tested and documented to minimise disruptions. 6. Liaise with software vendors to manage contracts, licenses, and service level agreements (SLAs). 7. Collaborate with stakeholders to understand business requirements and align application services accordingly.
1. Defining data elements and establishing policies and procedures for data collection 2. Coordinating with different departments to identify and understand their data requirements 3. Maintaining and ensuring the quality, integrity, and compliance of data across the organization 4. Overseeing data migration, transformation, and validation processes 5. Implementing data standards, rules, and quality requirements 6. Providing support for data warehousing, mining, and distribution 7. Resolving data issues and discrepancies and ensuring data consistency 8. Developing and maintaining data catalogs, dictionaries, and taxonomies 9. Conducting regular data audits to verify data accuracy and integrity 10. Advising and training staff on data management and quality principles 11. Implementing data privacy policies and ensuring compliance with regulations
Ensure the accuracy, privacy, and security of health data while managing electronic health records (EHRs) and optimising data collection and retrieval processes. Collaborate with IT teams to customise and troubleshoot health informatics tools and ensure system interoperability. Assist healthcare professionals in using health informatics systems effectively by translating clinical needs into technical solutions. Train clinicians and staff on informatics systems and promote efficient technology usage. Maintain adherence to healthcare regulations, data protection laws, and standards through regular audits. Analyse health data to identify trends, enhance workflows, and support quality initiatives. Contribute to the creation of health informatics policies and participate in research to advance healthcare technology. Test and maintain informatics systems to ensure reliability and resolve technical issues. Optimise workflows and decision-making processes by integrating informatics tools into healthcare delivery. Stay updated on emerging trends in health informatics and implement best practices in healthcare settings.
Developing and implementing effective record-keeping procedures. Preparing accurate reports on the latest trends in customer service, billing, and cost evaluation Researching and evaluating data from different sources to identify discrepancies and patterns Presenting and explaining status reports to management Recommending ways to improve healthcare quality and minimise costs Working with management and other internal departments to implement and assess developments Performing regular site visits to evaluate operations and costs of health care platforms Preparing and organising policy guidelines, public hearing testimonies, presentations, and petitions
Responsible for reviewing, organising, and maintaining medical records to ensure accuracy, compliance, and accessibility. The role supports healthcare operations by analysing data for quality assurance and improving record-keeping processes. Ensure medical records are accurate, complete, and compliant with legal and organizational standards. Analyse medical records for quality assurance, trends, and reporting purposes. Verify records meet regulatory requirements and protect patient confidentiality. Maintain and organise electronic or physical health records for easy access and retrieval. Work with healthcare teams to address documentation errors and improve processes. Assist staff in understanding and adhering to documentation standards
Responsible for organising, managing, and maintaining patient medical records in a healthcare facility. The role ensures records are accurate, accessible, and securely stored while adhering to confidentiality and compliance standards. File, update, and organise patient medical records (physical and electronic). Enter patient information into medical record systems with accuracy. Retrieve and provide records to authorised personnel while ensuring confidentiality. Ensure records follow legal, regulatory, and organisational standards. Assist healthcare staff in locating or updating patient information. Maintain secure storage of records to protect patient privacy.