1. Curate, annotate, and refine datasets to train the bot on various intents, entities, and dialogues. 2. Work with natural language processing (NLP) models, refine algorithms, and adjust training parameters to enhance the bot’s performance. 3. Craft conversation flows, responses, and scenarios that are natural, engaging, and aligned with user expectations. 4. Continuously monitor the bot's performance, identify areas for improvement, and implement updates to improve accuracy and user experience. 5. Analyse user interactions and feedback to fine-tune the bot's responses and functionality. 6. Work closely with developers, UX designers, and other stakeholders to integrate the bot into various platforms and ensure it meets business objectives.
1. analyse, design, develop, and deploy RPA solutions to automate business processes using tools like UiPath or Automation Anywhere. 2. identify opportunities for process improvement and optimisation through RPA implementation and continuous monitoring. 3. conduct testing and debugging of RPA scripts and bots to ensure functionality and reliability. 4. create documentation and provide training to users and stakeholders on RPA processes, tools, and best practices. 5. collaborate with business analysts and stakeholders to gather requirements and define RPA project scopes. 6. monitor RPA performance and efficiency, making adjustments and enhancements as necessary. 7. ensure compliance with data security and governance policies in RPA implementations. 8. integrate RPA solutions with existing IT systems and applications to streamline workflows. 9. evaluate and recommend RPA tools, technologies, and platforms based on business needs and industry trends. 10. stay updated on advancements in RPA technology and automation practices.