Digital Operating Hardware and Software System

1) Plan, schedule, and coordinate all construction activities by interpreting project briefs, method statements, and technical drawings to ensure alignment with work sequences, programs, and budgets. 2) Oversee on-site execution through inspections and reviews, ensuring compliance with building codes, safety standards, and regulations. 3) Serve as the primary liaison with clients, consultants, contractors, subcontractors, and authorities to facilitate communication and resolve issues for uninterrupted project flow. 4) Review project budgets and cost estimates, manage financial resources, and drive cost-efficient practices across all construction phases. 5) Lead on-site operations by monitoring progress through Inspection Test Plans, enforcing HSE standards, and representing the company in meetings and regulatory interactions.

Design and prototype customer-facing digital experiences for web, mobile, and integrated energy platforms. Conduct user research, persona development, and journey mapping to inform design decisions. Apply UX/UI design best practices to create intuitive, visually consistent, and inclusive interfaces. Ensure seamless and consistent design across multiple digital channels, including billing systems, mobile apps, and smart meter interfaces. Optimize user experiences for various customer segments: SME, residential, and commercial energy users. Work with product owners, developers, marketing, and customer care teams to align digital design with business objectives. Participate in design sprints, agile planning, and stakeholder reviews to iterate and refine solutions. Plan and conduct usability testing sessions, gathering feedback to validate design concepts and improve user flows. Monitor digital experience performance through analytics and customer feedback, recommending enhancements accordingly. Ensure all digital designs align with the organization’s brand guidelines, tone, and accessibility standards (e.g., WCAG 2.1). Create and maintain design systems, UI kits, and digital asset libraries for reuse and consistency. Stay updated on design trends, tools, and technologies relevant to digital utilities and customer engagement. Advocate for human-centered design principles, integrating them into digital transformation initiatives.

1. Develop firmware and assist to evaluate, design, build, bench test and debug firmware for new product 2. Works with a variety of interface standards 3. Perform system level design modeling, system integration, algorithm modeling, benchmarking implementation and digital signal processing

1. Design and develop tracking, route optimization, and customer portal software. 2. Collaborate with logistics experts to understand system requirements. 3. Perform testing, debugging, and updating of software applications. 4. Integrate third-party APIs for enhanced functionality. 5. Provide ongoing technical support and training for end users.

1. Lead day-to-day firmware development work and support project from inception to production to meet customer / business qualification 2. Oversees definition, design, verification, testing and documentation for firmware development 3. Provide mentoring to other team members on firmware development

Guide customers on the benefits and effective use of smart meters through educational support and engagement channels. Address inquiries related to energy tracking, billing linked to smart meters, and performance concerns. Encourage usage of digital self-service tools to promote real-time monitoring and informed energy consumption. Analyze customer consumption patterns and suggest actionable insights for energy efficiency and cost savings. Work with cross-functional teams to resolve recurring smart meter issues and enhance service delivery. Track customer adoption trends and provide feedback to improve user experience, engagement, and uptake.